eMoviePoster.comDid you know... that we are making a major change in our shipping policy that is greatly to the benefit of ALL our customers?Return to Did You Know Archive Added: 12/31/2012 For a very long time, our shipping policy has been that all of our
U.S. customers can get a "flat rate shipping" price for purchases from up to two weeks time (5
auctions' worth). Because non-U.S. shipping rates are much higher than U.S. shipping rates, we have
a special "Pay and Hold" program open to ALL of our non-U.S. customers, which lets them have their orders
held for up to 4 weeks before paying shipping (10 auctions' worth). The reason for both these programs is to give any customer who wants it a chance to have every purchase they make within those two or four week periods combined into as few packages as possible, which saves them a HUGE amount on shipping. Even though these programs cause a LOT of extra work for us, we are happy to offer them because we know that when our customers save more on shipping they will have more to spend on posters! But because shipping rates have been steadily increasing over the past few years, that has continued to make it more and more expensive for bidders to order from anyone online (even us with our great "holding" and "combining" policies). We've been wanting to help alleviate this as best we can, and we've come up with a new policy that we KNOW will help quite a bit! Beginning immediately we have now raised our "holding and combining" policy for U.S. customers from 2 weeks to 3 weeks! Beginning immediately we have now raised our "Pay and Hold" policy for non-U.S. customers from 4 weeks to 6 weeks! This means that U.S. customers who bought from 12/13 get 3 weeks to win and combine as many items as they can (until Jan 3rd), and non-U.S. customers who bought from 11/22 get 6 weeks to win and combine as many items as they can (until Jan 3rd). And of course it works the same way for all future purchases! But in return for this 50% longer period during which you can combine your purchases, we need to get one concession from ALL buyers, which is that they need to accept that THE MOMENT a package is quoted by us it CAN'T be re-opened to add more items you may have won since you made that quote request! Hopefully people can see that that is a worthwhile tradeoff, because it will greatly speed things up here (we waste so much time packing and unpacking order because people want to add "just one more item"). HERE'S ALL YOU NEED TO REMEMBER: Don't use our checkout OR request a quote for shipping (or send payment for shipping) UNLESS YOU ARE "DONE SHOPPING" FOR THE TIME BEING, AND ARE READY TO HAVE THOSE ITEMS SHIPPED TO YOU. It IS fine to keep bidding (and buying) from us, but those later purchases will have to go in the NEXT package we send you.
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Bruce Hershenson, P.O. Box 874, West Plains, MO 65775. (For our UPS or FedEx address, click here) phone: +1 417 256-9616 fax: +1 417 257-6948 E-mail: Contact Us Hours of Operation: Monday - Friday 8:30 AM - 12:00 PM & 1:00 PM - 5:00 PM (CST) |
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